Design Research and Process

This involves a deeper search, discovery, understanding, and investigation into not just the product, but the user, the artifacts, and the environment. This requires the utilization of tools such as brainstorming (lateral analysis), ergonomic studies, storyboarding the user’s experience (“Day in the life”), user research (interviews), trend analysis (matrixes), and visual anthropology (carefully analyzing the environment). What is important is How people are shaped by their environments and How they are defined by their artifacts.